When winter rolls around, homeowners across New York City start thinking about the holidays, the dipping temperatures, and oh, of course, their heat pumps! After all, it’s important to most of us to stay warm and dry through the winter months, and heat pumps play a critical role in ensuring that we’re cozy and comfortable. To the extent you’re looking for heat pump repair in NYC but don’t know where to turn, this guide can help you find a service that’s both trustworthy and reliable.
First and foremost, don’t prioritize cost too much. It’s often the case that a company that quotes a very low estimate is hiding the ball in some way. For example, many times these companies that appear to be cheaper on the surface aren’t factoring in the costs of replacement parts that are necessary to complete the repair job. So, if you get a quote that seems too low to really be true, trust your gut. Follow up and ask questions so you understand what extra fees may get tacked into the quote.
Second, do prioritize experience. You want to find a provider that has an extensive background in heat pump repair, and more specifically, has experience working with the type of heat pump that you have. Heat pumps come in many shapes and forms and models. Confirm whether yours is an air source heat pump or a water source heat pump. Perhaps it’s a geothermal heat pump. Make sure that your technician has worked with this type before.
Third, do ask your provider about training and credentials. Someone who is going to do a quality job for you will have the certification to back that up. Moreover, they should have ongoing training so they’re aware of trends in the HVAC field and industry. Confirm what training the provider has before you hire them.